Senior Product Manager – Dispatch & Driver Experience

CurbWaste

. Own the product roadmap for Dispatch, Driver Mobile, and Routing — translating dispatcher and driver workflows into prioritized, well-scoped features the engineering team can execute .

Posted 4/21/2026full-timeNew York City • New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own the product roadmap for Dispatch, Driver Mobile, and Routing — translating dispatcher and driver workflows into prioritized, well-scoped features the engineering team can execute
Drive the continued build-out of our route optimization engine, including universal optimization across order types, constraint handling, and dispatcher-facing recommendation UX that builds trust over time
Lead product development on the driver mobile app — improving stop workflows, GPS-based automation, turn-by-turn navigation, and the day-of experience for drivers in the field
Own the dispatch product surface area — from day-of planning and order management to real-time visibility and route execution — ensuring dispatchers have the tools they need to run operations confidently
Own the integration strategy for hardware and data providers that power field operations — including telematics, geofencing, camera systems, and scale integrations — ensuring CurbWaste surfaces the right data at the right moment in the workflow
Conduct ongoing customer discovery with dispatchers and drivers — shadowing workflows, running interviews, and synthesizing qualitative insight into sharp product decisions
Partner closely with engineering to define technical architecture tradeoffs, write detailed PRDs, and maintain high delivery quality across a complex, integration-heavy surface area
Establish and track feature-level success metrics — from route optimization adoption to driver app stop completion rates — and use data to inform what to build next
Work with Sales and Customer Success to close feedback loops, understand how the product performs in the field, and identify gaps that affect retention and expansion

Requirements

What you’ll need

4+ years of product management experience in B2B SaaS, ideally in operations, logistics, or field service software
Deep familiarity with dispatch, routing, or fleet operations — either from domain experience or from shipping software in these spaces
Experience owning mobile product development, with a track record of shipping driver- or field-worker-facing apps that are adopted and used daily
Comfort with technical complexity — you can speak fluently with engineers about API architecture, real-time data systems, and third-party integrations without needing to be the one writing the code
Strong discovery instincts — you know how to get in front of users, ask the right questions, and synthesize what you hear into decisions that move the product forward
Ability to write precise, detailed PRDs and translate ambiguous problems into well-scoped engineering work
A bias toward action and delivery — you thrive in a fast-moving environment and know how to balance the long-term roadmap with near-term execution pressure
BA/BS required; background in engineering, logistics, or a technical discipline is a strong plus

Benefits

Comp & perks

Flextime, recognition, and support for autonomous work. Enjoy flexible time off and generous learning and development opportunities to grow your career
Health benefits: Company-paid medical, dental, and vision

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementroute optimizationmobile product developmentAPI architecturereal-time data systemsthird-party integrationsPRD writingdata analysisfeature-level success metricsGPS-based automation

Soft Skills

discovery instinctscommunicationcollaborationproblem-solvingaction-orienteduser empathyprioritizationadaptabilityleadershipcustomer engagement

Certifications

BABS