Director, Partner Success

Curana Health

. Own partner relationships: Serve as the primary point of contact and trusted advisor to senior living executive teams.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own partner relationships: Serve as the primary point of contact and trusted advisor to senior living executive teams.
Drive partner success: Understand operator goals and challenges; identify opportunities for deeper engagement, operational improvement, shared outcomes, and same-store growth.
Represent Curana Health: Communicate our mission, values, and capabilities with professionalism and credibility in all partner interactions.
Orchestrate cross-functional collaboration: Partner with clinical operations, analytics, marketing, product, business development, and other teams to ensure seamless execution for partners.
Lead performance reviews and reporting: Create and present Quarterly Business Reviews and ad hoc analyses; monitor key success metrics (adoption, patient engagement, satisfaction, and value-based care performance).
Present value-based care outcomes: Communicate outcomes such as ACO gainsharing and clinical quality metrics externally and advise internal teams on what matters most to partners.
Manage escalations and risk: Anticipate issues, navigate complex situations, and drive timely resolution.
Contribute strategically: Provide partner and market insights that inform Curana Health’s growth strategy and service development.

Requirements

What you’ll need

7+ years of relevant experience in healthcare consulting, partner/client success, strategic operations, and/or account management within healthcare (value-based care, senior living, post-acute care, or adjacent settings strongly preferred).
Experience working in a high-growth organization (e.g., private equity- or venture-backed) with comfort navigating ambiguity and evolving priorities is highly preferred.
Proven success building and managing executive-level relationships and influencing across complex stakeholder groups.
Strong analytical and problem-solving skills; ability to translate insights into clear recommendations and action.
Exceptional written, verbal, and presentation skills; comfort building and delivering executive-ready materials (PowerPoint/Excel) and leading Quarterly Business Reviews.
Collaborative, outcomes-oriented leadership style; ability to align cross-functional teams without direct authority.
Bachelor’s degree required; MBA preferred.
Ability to travel as business requires (approx. 1-3 times per quarter)
People leadership experience (or strong desire and readiness to manage) is preferred; this role may include direct reports.

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

healthcare consultingstrategic operationsaccount managementanalytical skillsproblem-solving skillspresentation skillsexecutive-level relationship managementQuarterly Business Reviewsvalue-based careclinical quality metrics

Soft Skills

collaborative leadershipoutcomes-orientedcommunication skillsinfluencing skillsability to navigate ambiguitystrategic thinkingcross-functional collaborationability to manage escalationsadaptabilitypeople leadership

Certifications

Bachelor's degreeMBA