Employee Relations Specialist
Curana Health
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Act as a trusted go-to HR resource for employee relations matters, navigating policy interpretation, mediating workplace disputes, and driving performance improvement conversations.
- Own the intake, documentation, and hands-on management of employee relations cases from the initial report to final resolution—ensuring prompt follow-through, strategic escalation, and impeccable records every step of the way.
- Lead fact-finding efforts and actively participate in investigations of employee complaints, policy breaches, and workplace concerns.
- Craft concise, objective investigation summaries, articulate findings and clear recommendations, and maintain thorough supporting documentation.
- Collaborate closely with managers, equipping them with actionable guidance and recommendations for corrective actions.
- Identify patterns and recurring themes in employee relations cases to proactively mitigate risks and drive continuous improvement.
Requirements
- Bachelor’s degree in human resources, Business Administration, or a related field preferred.
- 2–4 years of experience in an HR, employee relations, compliance, or investigations-focused role.
- Experience supporting employee relations matters in a multistate, healthcare, or regulated environment is strongly preferred.
- Knowledge of employment laws and HR best practices (e.g., FLSA, ADA, FMLA, antidiscrimination and retaliation laws).
- Strong written and verbal communication skills, with the ability to handle sensitive matters professionally and discreetly.
- Excellent documentation, organization, and case management skills.
- Ability to manage multiple concurrent cases, prioritize effectively, and meet deadlines in a fast-paced environment.
- Proficiency with HRIS and case management systems; experience with Workday or similar platforms preferred.
Benefits
- Employee Relations Support
- Continuous Improvement & Documentation
- Cross-Functional Collaboration
- Policy Application & Compliance Support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationscomplianceinvestigationsdocumentationcase managementemployment lawsHR best practices
Soft Skills
communicationorganizationcase managementconflict resolutionanalytical thinking