Communications

• Own our communications platforms
• Serve as product owner for the Curana intranet
• Understand who is using our platforms, how often, and why
• Identify gaps, pain points, and improvement opportunities
• Make information easier to find and understand
• Partner with leaders and IT on enhancements
• Educate leaders and teams on how to get the most value from our communications platforms and resources
• Lead transformation communications
• Build communication plans that support new processes, systems, or initiatives for our Providers
• Collect feedback from Providers, Stakeholders, and Clinical Leaders and use insights to improve messaging
• Make complicated information easier to understand
• Help leaders explain “the why,” not just “the what”
• Understand provider workflows and where they experience friction
• Facilitate leadership communications
• Support internal townhalls and virtual meetings
• Prepare leaders with messaging, talking points, and FAQs
• Push back respectfully when clarity or alignment is needed
• Become a go-to resource for our executives
• Drive engagement
• Build a communications strategy that makes employees want to pay attention
• Improve engagement across clinical and operational audiences
• Create clear messaging, narratives, and stories
• Think in terms of user experience, adoption, and continuous improvement

Communications Strategy – Engagement Lead

Senior Manager, Product Communications

Communications Supervisor

Director, QIO Communications

Vice President, Communications Planning