Provider Operations Associate
Curai Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $55,000 - $60,000 per year
About the role
- Lead and manage all aspects of the provider lifecycle from onboarding through offboarding, ensuring seamless operational execution, compliance, and a best-in-class provider experience.
- Partner with internal stakeholders and external vendors to oversee credentialing, licensing, and enrollment activities, ensuring all regulatory and organizational requirements are met.
- Monitor expirables and drive timely re-credentialing, license renewals, and payer enrollment to maintain continuous provider readiness.
- Own the onboarding experience for new healthcare providers by coordinating documentation, training, credentialing, and systems access to ensure a smooth start.
- Manage provider offboarding processes to ensure proper closure of credentials, system access, and state licensure compliance.
- Serve as the primary liaison between internal teams and credentialing/licensing vendors to track progress, identify bottlenecks, and escalate issues as needed.
- Ensure credentialing and licensing documentation is accurate, up-to-date, and audit-ready at all times.
- Monitor adherence to all relevant regulatory, payer, and accreditation requirements (e.g., NCQA, CMS, state licensing boards).
- Support audits, compliance reviews, and corrective action planning.
- Develop and maintain key operational reports and dashboards, including onboarding progress, credentialing status, compliance tracking, and provider productivity metrics.
- Partner closely with Clinical Operations, People Operations, and Business Operations to ensure alignment across teams.
- Lead or contribute to strategic projects that enhance provider operations infrastructure, systems, and processes.
Requirements
- Associate Degree in healthcare administration, business, or a related field (or equivalent experience) required, Bachelor's degree preferred.
- 5+ years of experience in provider operations, credentialing, licensing, or healthcare administration.
- Strong working knowledge of healthcare compliance and regulatory standards (e.g., NCQA, CMS, payer enrollment).
- Proven ability to manage complex workflows and prioritize competing tasks in a fast-paced environment.
- Exceptional attention to detail, communication, and organizational skills.
- Proficiency with EHR systems, Symplr credentialing databases, and data management/reporting tools.
- Demonstrated ability to work independently while effectively collaborating across teams and departments.
Benefits
- Culture: Mission driven talent with great colleagues committed to living our values, collaborating and driving performance
- Pay: Competitive compensation and stock
- Wellness: Unlimited PTO, flexible working hours and remote working options
- Benefits: Excellent medical, dental, vision, and flex spending plans
- Financial: 401k plan with employer matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
provider lifecycle managementcredentialinglicensingenrollment activitiescompliance trackingdata managementreportingworkflow managementaudit readinessprovider productivity metrics
Soft Skills
attention to detailcommunicationorganizational skillscollaborationproblem-solvingtime managementleadershipstrategic thinkingadaptabilityindependence