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Senior Technical Product Trainer
Cummins Inc.Responsible for creating and delivering technical training programs for sales functions in Mexico and Central America. Engaging with sales teams and enhancing their knowledge of products and services.
About the role
Key responsibilities & impact- Creates, adapts, and delivers Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) programs for the sales function.
- Designs and develops training and technical education materials.
- Defines and structures training programs for Mexico and Central America based on business needs products: manual and automated transmissions, clutch, SR4 diagnostic tool and powertrain familiarization.
- Establishes and manages processes for participant registration, payment, and billing.
- Coordinates session logistics, including tools, materials, and execution requirements.
- Supports sales and service teams with specific training needs and requests.
- Delivers both in-person and virtual training sessions.
- Collaborates with internal teams to update and improve training content.
- Evaluates participant knowledge before and after training sessions.
- Implements satisfaction surveys, analyzes results, and generates improvement insights.
- Defines and assesses participant profiles for each training program.
Requirements
What you’ll need- Technical experience in manual and automated transmissions, clutch, SR4 diagnostic tool or/and powertrain familiarization.
- Solid Experience in Diagnostics and problem resolutions.
- Availability to travel national and internationally 80% of the time.
- University degree in sales, training, engineering or a related subject or equivalent industry experience required.
Benefits
Comp & perks- Modelo de trabajo: 20% home office and 80% business travel
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Instructor-Led TrainingVirtual Instructor-Led Trainingtraining program designmanual transmissionsautomated transmissionsclutchSR4 diagnostic toolpowertrain familiarizationdiagnosticsproblem resolution
Soft Skills
collaborationcommunicationorganizational skillsevaluationanalytical skillsadaptabilitycustomer servicepresentation skillstime managementteam support