Engine Field Service Technician

Cummins Inc.

Field Service Technician responsible for maintenance of Cummins engine products in Dublin. Performing repairs, preventative maintenance, and ensuring customer satisfaction in service operations.

Posted 4/28/2026full-timeDublin • 🇮🇪 IrelandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Ensure Equipment Reliability: By performing scheduled and unscheduled repairs and maintenance, you will keep Cummins products running smoothly and efficiently.
Preventative Maintenance: Conducting preventative maintenance activities as per documented schedules and standards will help prevent breakdowns and extend the lifespan of equipment.
Problem Resolution: Escalating unresolved issues to product specialists or supervisors ensures that complex problems are addressed promptly, minimizing downtime.
Accurate Documentation: Completing required documentation accurately and timely will support warranty claims, quality control, and service records, contributing to overall operational efficiency.
Continuous Improvement: By completing training in line with skill and business requirements, you will stay updated with the latest techniques and technologies, enhancing your performance.
Tool and Vehicle Maintenance: Maintaining the service vehicle and tools for cleanliness and proper operation ensures that you are always ready to perform your duties effectively.
Health and Safety Compliance: Adhering to all relevant Health, Safety, and Environmental policies, procedures, and legislation, and reporting any issues, will help maintain a safe working environment.
Customer Satisfaction: Highlighting upsell opportunities to customers and ensuring clear communication about service work will enhance customer satisfaction and trust in Cummins services.

Requirements

What you’ll need

Apprentice Trained Engine Technician with a vocational diploma from a relevant technical institution (preferred).
Mechanical/electrical experience.
Customer service experience.
Locally valid driving permit.
HGV/Bus license would be preferred but not essential.

Benefits

Comp & perks

Health and Safety Compliance
Continuous Improvement
Customer Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

preventative maintenanceequipment reliabilitymechanical experienceelectrical experienceproblem resolutionaccurate documentationcontinuous improvementtool maintenancevehicle maintenance

Soft Skills

customer servicecommunicationproblem-solving

Certifications

vocational diplomaHGV licenseBus license