Service Administrator
Cummins Inc.
part-time
Posted on:
Location Type: Hybrid
Location: Wetherill Park • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Coordinate all aspects of mechanical workshop service administration, including opening work orders
- Manage mechanical workshop service invoicing, job closures, and purchasing processes including purchase orders and accounts payable
- Accurately process labour entries and support WIP/PIP management aligned with KPIs
- Collaborate with internal departments and Customer Service Advisors to ensure smooth service delivery
- Balance multiple tasks and deadlines while supporting branch and corporate performance targets
- Provide backup support for the admin team during breaks, leave, or peak workload periods
Requirements
- Proven experience in fast-paced mechanical workshop service environment, handling diverse inquiries and ensuring satisfaction
- Strong verbal and written communication skills for engaging with customers and stakeholders effectively
- Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations
- Advanced computer skills in Microsoft Suite; training provided on other programs
- Administrative skills in a service industry are beneficial
- Technical Experience is beneficial
Benefits
- learning and development opportunities designed to promote individual performance
- equal employment opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanical workshop service administrationinvoicingjob closurespurchasing processeslabour entries processingWIP managementPIP managementKPI alignment
Soft skills
communication skillsorganizational skillstask prioritizationmultitaskingcustomer engagement