Power Generation Field Service Technician
Cummins Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Edmonton • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$4,832 per hour
Job Level
Mid-LevelSenior
About the role
- Engage customers in a courteous and professional manner.
- Anticipate and ensures prompt and efficient attention to customer needs.
- Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs.
- Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field
- Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Complete training in line with skill and business requirements.
- Maintain service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues/incidents to site management and to their supervisor.
Requirements
- Heavy duty mechanics journeyman certification is preferred.
- Valid driver's license
- Clean driver's abstract
- Ability to obtain an enhanced security clearance
- Basic level field service work experience (Customer facing role).
- Previous intermediate level knowledge of and/or experience with PG products.
- PG and High / Low Voltage experience.
- Customer service experience.
Benefits
- Cummins offers benefits DAY 1-No waiting period !
- Company Pension Plan
- Medical/Dental/Life Insurance
- Health Savings Account
- Full complement of personal and professional benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
preventative maintenancediagnosis and repairfield service workPG products knowledgeHigh Voltage experienceLow Voltage experience
Soft skills
customer servicecourteous communicationprofessionalismproblem-solvingattention to detail
Certifications
heavy duty mechanics journeyman certificationvalid driver's licenseenhanced security clearance