Vice President, Facility Operations
Cultura Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • Iowa • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Overall responsibility for the strategy, P&L and operational performance of the Facility & Operations product line
- Develop and execute against the strategic plan for the product line that will ensure strong growth and profitability
- Meet agreed P&L targets, including BQR (EBITA + Net Revenue Growth); Core Ratio; and Customer Satisfaction and Attrition
- Actively monitor their P&L performance against the forecast, and drive the quarterly P&L re-forecast process
- Development of talent pipeline and succession planning to support the growth objectives within their P&L, including talent attraction and retention, building capability and employee engagement across the P&L
- Providing mentoring and coaching for upcoming leaders for the future, ensuring that there is leadership succession and strong bench strength for the future
- Ensure structure and resourcing levels will enable P&L objectives to be met
- Strategic internal and external key stakeholder management
- Escalation point for key customers issues within their product line
- Ensure adequate customer attraction and retention strategies are in place to meet the agreed objectives, ensuring sales team executes against agreed upon sales strategy
- Identify risks and issues and put in place remediation and mitigation plans
- Responsible for the product marketing strategy and execution
- Support sales to gain new name customers within a competitive environment that is driven by an excellent product reputation
- Be hands-on in day-to-day operations including revenue forecasting, R&D capacity management, customer support
- Work with sales and professional services on revenue forecasting, services resourcing
- Become a subject matter expert on the market, the product, and the competition
- Be a go-to person and strategic leader on day-to-day basis within the company
- Research customer and vertical needs and identify where there may be opportunities for the organization to partner, build or buy
- Report findings to General Manager
- Build Customer Success Management expectations and ensure Sales Team delivers
- Support VBU Leader in overall strategy of the business
Requirements
- Prior experience with software for facility and operations, ideally with experience in grain, oilseeds, and/or related industries
- Experience managing cross-functional teams and developing a team of high performing individuals
- Strong knowledge and success in marketing, customer care, customer success, product or development strategies with ability to support sales and technical delivery
- Good overall business acumen
- Outstanding leadership, change management and communication skills; with the ability to build strong trusting relationships with stakeholders
- Ability to develop and engage the team around a shared vision and drive accountability at all levels for delivery against the strategic plan
- Financially astute with the ability to identify opportunities and take calculated risks to ensure the future sustainability and growth
- Ability to think creatively and strategically about product development, customer, and market needs; being innovative and adept at problem solving in your approach
- Bachelor’s degree in business, computer science/ engineering, IT or other related field
Benefits
- Flexible work environment with the option to work remotely or from offices
- Personal growth opportunities
- Equal opportunity employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementrevenue forecastingproduct marketing strategycustomer success managementtalent attractionsuccession planningcross-functional team managementrisk identificationproblem solvingstrategic planning
Soft skills
leadershipchange managementcommunicationrelationship buildingteam engagementaccountabilitycreativitystrategic thinkingmentoringcoaching
Certifications
Bachelor’s degree in businessBachelor’s degree in computer scienceBachelor’s degree in engineeringBachelor’s degree in IT