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About the role
Key responsibilities & impact- The Director, eCommerce will play a pivotal role in driving the online sales and marketing strategy for Hydroviv.
- This leader will be responsible for developing and implementing effective eCommerce strategies to maximize revenue, enhance the customer experience, and strengthen Hydroviv’s online presence.
- Developing and executing a comprehensive eCommerce strategy aligned with the overall Hydroviv and Culligan business objectives.
- Identifying and capitalizing on market trends, consumer behavior, and competitive opportunities to drive growth.
- Overseeing the management and optimization of the Company's eCommerce website, ensuring a seamless and user-friendly experience.
- Collaborating with cross-functional teams to implement website enhancements, updates, and new features.
- Leading digital marketing efforts, including online advertising, social media, email campaigns, and SEO, to drive traffic and sales.
- Managing marketing and advertising budgets efficiently to maximize topline revenue.
- Developing and executing promotional campaigns to drive customer acquisition, retention, and loyalty.
- Prioritizing and enhancing the overall customer journey, from website navigation to post-purchase support.
- Implementing customer feedback mechanisms and utilize data analytics to continuously improve the online shopping experience.
- Analyzing eCommerce KPIs and sales performance data to identify areas for improvement and implement strategies for growth.
- Preparing regular reports for Culligan and Hydroviv senior leadership, providing insights into eCommerce performance and market trends.
Requirements
What you’ll need- 8+ years of relevant eCommerce and marketing experience, particularly in high growth environments.
- History scaling eCommerce/DTC businesses.
- Expertise in leverage all digital marketing tactics to drive engagement and revenue results.
- Prior ownership of eCommerce sales forecasts, including customer-specific sales pipelines, and analysis of sales results.
- Deep understanding of the online landscape including features, functionality, and best practices.
- Experience building and leading multi-faceted teams (directly and indirectly) comprised of creatives, technologists, operators, and analysts.
- Proven ability to work cross-functionally with a broader team.
- Impressive presentation and written communication skills.
- Prior eCommerce P&L experience preferred, and experience in VC/PE-backed environment is a plus.
- A roll-up-the-sleeves mentality.
- A bachelor’s degree is required; an advanced degree is preferred.
Benefits
Comp & perks- paid time off
- health
- dental
- vision
- life
- disability benefits
- 401(k)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
eCommerce strategydigital marketingSEOdata analyticssales forecastingcustomer acquisitioncustomer retentionpromotional campaignsKPI analysiswebsite optimization
Soft Skills
leadershipcross-functional collaborationcommunicationpresentation skillscustomer journey enhancementteam buildinganalytical thinkingproblem-solvingbudget managementadaptability
Certifications
Bachelor's degreeAdvanced degree (preferred)
