Culligan UK

Inside Sales Manager

Culligan UK

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Inspire, mentor, and empower the inside sales team dedicated to account management
  • Develop and enhance sales strategies to maximise upsell, cross-sell, and customer growth
  • Manage sales pipelines and ensure precision in forecasting
  • Evaluate team KPIs, ensure execution of sales initiatives, and conduct regular performance reviews
  • Collaborate with Marketing, Customer Experience, and Operations to deliver seamless customer journeys and enhance retention
  • Propel pipeline creation with emphasis on account development and value creation
  • Resolve escalations and enhance account health to advocate for customer experience
  • Provide insights on team performance, pipeline health, customer feedback, and revenue drivers
  • Promote a customer-centric culture ensuring solutions align with customer needs
  • Focus on attracting, retaining, and developing top talent to meet business objectives

Requirements

  • Demonstrated success in guiding an Inside Sales or Account Management team, ideally within a B2B environment
  • Deep comprehension of sales strategies, customer journey management, and performance enhancement techniques
  • Expertise in CRM tools (such as Salesforce) and the Microsoft Office Suite
  • Proven history of achieving revenue goals as a team and fostering ongoing improvement
  • Outstanding communication, negotiation, and relationship-building skills
  • Analytical thinker with exceptional problem-solving capabilities
  • Self-motivated with effective time management and multitasking skills
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