CUBE Bikes

Student Trainee, Customer Support

CUBE Bikes

part-time

Posted on:

Location Type: Office

Location: Waldershof • Germany

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Job Level

Entry Level

About the role

  • Handle support requests from end customers (1st-level support)
  • Document support requests
  • Log communication processes
  • Monitor open issues (tickets) until final resolution

Requirements

  • Strong service-oriented communication skills
  • Affinity for bicycles
  • Independent, structured and goal-oriented working style
  • Technical knowledge is an advantage
  • Ability to work well in a team
  • Good command of English and German
Benefits
  • A high degree of independence and flexibility
  • A friendly and professional working environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
service-oriented communication skillsindependent working stylestructured working stylegoal-oriented working styleteamworkgood command of Englishgood command of German