CUBE Bikes

Working Student Customer Support

CUBE Bikes

part-time

Posted on:

Location Type: Hybrid

Location: Waldershof • Germany

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Job Level

Entry Level

About the role

  • Handling support inquiries from end customers (1st-level support)
  • Documenting support requests
  • Logging communication histories
  • Monitoring open issues (tickets) until final resolution

Requirements

  • Highly service-oriented communication skills
  • Affinity for bicycles
  • Independent, structured and goal-oriented working style
  • Technical understanding is an advantage
  • Team player
  • Language skills in German and English
Benefits
  • Remote work possible
  • Flexible, freely schedulable working hours
  • Performance-based compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
service-oriented communication skillsindependent working stylestructured working stylegoal-oriented working styleteam player