Financial Aid Re-Entry Coordinator

CTI

Financial Aid Re-Entry Coordinator assisting students at CIAT with financial aid re-enrollment guidelines. Collaborating with various departments to ensure student support and compliance.

Posted 5/19/2026full-timeRemote • California, Florida, Massachusetts, New Mexico • 🇺🇸 United StatesMid-LevelSenior💰 $26 - $28 per hourWebsite

About the role

Key responsibilities & impact

Analyze and evaluate financial aid eligibility for continuing and returning students and provide guidance regarding FAFSA completion, federal financial aid, Title IV eligibility, verification requirements, student loans, and funding options
Work closely with Admissions Advisors, Enrollment Coordinators, Records, and Student Services to complete re-enrollment and repeat enrollment packets each term
Review ISIRs, verification documents, C-Codes, conflicting information, and other financial aid requirements to ensure compliance with federal regulations and institutional policies
Maintain historic financial aid documents and student records according to federal, state, accreditation, and institutional guidelines
Adhere to FERPA regulations and CIAT policy regarding release of student records and confidential information
Review and assess student eligibility for financial aid and exercise professional judgment when appropriate
Review for accuracy and provide approval/disapproval of loan applications, promissory notes, offer letters, and other financial aid documentation
Develop, modify, implement, and maintain financial aid intake and tracking processes to ensure accurate documentation and audit readiness
Monitor, review, and revise financial aid packaging for qualified applicants in accordance with federal, state, institutional, and other regulatory guidelines
Provide student advising and support through phone calls, video meetings, email, and chat regarding financial aid, FAFSA, verification, student account balances, and re-enrollment questions
Utilize student information systems and CRM platforms to document student communication, account activity, financial aid status, and follow-up items
Review Finance sections in ASER and ensure documentation is complete, accurate, compliant, and clearly written
Work to financially clear student files prior to the start of the term by collecting and reviewing verification documents, resolving C-Codes, and ensuring FAFSA requirements are complete
Provide financial aid projections and funding plans within institutional guidelines that are most favorable to students while maintaining compliance
Upload documents and work with FAS (third-party servicer) to ensure student files are cleared and eligible for disbursement within required timelines
Ensure student account and ledger information remains accurate and updated in the student database
Work closely with the Financial Aid Coordinator Manager to monitor weekly clearance rates, report completion, and student funding progress
Monitor completion of FAFSA verification, C-Code resolution, NSLDS review, and other pending financial aid requirements
Participate in file review processes and weekly meetings to ensure consistency, compliance, and timely student support
Adhere to all CIAT compliance requirements to ensure Federal, State, accreditation, institutional, and Title IV policies and procedures are met
Follow communication and customer service standards to ensure a positive student experience and high levels of professionalism
Embody CIAT’s mission, vision, purpose, and values

Requirements

What you’ll need

Preferred associate or bachelor’s degree and related experience in financial aid, higher education, student advising, enrollment services, student accounts, or customer service; or any satisfactory combination of education and experience which demonstrates the knowledge, skills, and abilities to perform the position
Preferred experience working with FAFSA processing, Title IV funding, student financial aid advising, verification, packaging, repackaging, or student services in a higher education environment
Knowledge of federal financial aid programs, FAFSA processing, student loan programs, verification requirements, and recordkeeping standards preferred
Experience supporting continuing, returning, or re-enrolling students preferred
Strong organizational skills with the ability to prioritize, multitask, and manage deadlines in a fast-paced environment
Strong verbal and written communication skills with the ability to professionally communicate with students, families, and team members
Ability to work independently while also collaborating effectively with multiple departments
Detail-oriented with strong analytical, problem-solving, and critical-thinking skills
Ability to manage confidential student information and exercise sound judgment
Proficient in Microsoft Office products including Outlook, Word, Excel, and Teams, with the ability to learn additional systems and software platforms
Demonstrated flexibility and adaptability in a rapidly changing environment
Team-oriented with a positive, student-focused mindset and strong customer service skills
Possess high ethical standards, being an example of professionalism to others

Benefits

Comp & perks

Work from Home (WFH)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial aid eligibility analysisFAFSA processingTitle IV fundingstudent loan programsverification requirementsrecordkeeping standardsfinancial aid packagingstudent advisingaudit readinesscompliance with federal regulations

Soft Skills

organizational skillsverbal communicationwritten communicationproblem-solvingcritical thinkingattention to detailindependent workcollaborationcustomer serviceprofessionalism