Pharmacy Technician

CSpring

Pharmacy Technician delivering customer service to Indiana Medicaid members and providers. Handling inquiries about pharmacy coverage, claims, and medication pricing in a fully remote role.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Review and process prescription prior authorization and appeal requests
Organize and manage documents, verify profiles, and ensure accuracy for patient/member records
Use decision trees and protocols to evaluate requests and provide approvals or rationales for denials
Communicate decisions and updates to patients and providers, ensuring they feel supported
Forward complex cases for additional review and follow up as needed
Provide compassionate, timely support while staying organized and detail focused

Requirements

What you’ll need

A valid Indiana Pharmacy Technician license
A valid national CPhT certification (or ability to obtain within six months of hire)
High school diploma
1–2 years of pharmacy experience (retail, LTC, hospital, etc.)
Proficiency in software systems, data entry, and the Microsoft Office suite
Strong organizational and time management skills
Excellent customer service and communication abilities
A team player with a positive attitude who embodies our core values: Committed, Collaborative, Consultative, Caring
Ability to work overtime as needed, pass background checks and pre-employment drug screen, and complete E-Verify requirements
Must have access to a quiet, distraction-free workspace

Benefits

Comp & perks

Comprehensive medical, dental, vision, life, and disability insurance
Paid Time Off
401(k) with company match

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

pharmacy experiencedata entrydecision treesprotocols evaluationprescription prior authorizationappeal requests processing

Soft Skills

organizational skillstime managementcustomer servicecommunication abilitiesteam playerpositive attitudecompassionate supportdetail focused

Certifications

Indiana Pharmacy Technician licenseCPhT certification