Senior Director, National Accounts

CSL

Senior Director managing national accounts for CSL Behring, focusing on market access strategies and customer relationship management. Leading account strategies and ensuring formulary access for biotech products across stakeholders.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $238,000 - $307,000 per yearWebsite

About the role

Key responsibilities & impact

Provide input & customer segment perspective into the development of market access (payor / channel) strategies for all key brands
Provide input into brand value platform development & ensure that account managers are informed and trained on the delivery of the value proposition / core messaging to CSL accounts
Maintain a clear understanding of brand business objectives with a focus on channel optimization
Build & maintain relationships with external CSL customers, including commercial & public sector payors & aligned specialty pharmacies
Drives profitable access for CSL brands across all relevant payors within approved guidelines
Monitors the external environment, customers and competitors to identify opportunities for CSL regarding brand differentiation & access enhancement
Owns account deployment decisions, account strategies, account-level business plan development & NAD direction to drive the CSL business
Participate in the Contract Review Committee & Pricing Committee, collaborating in the development of recommendations for consideration in conjunction with US Market Access, Finance, Legal & Marketing
Works with internal & external business partners to ensure account-specific objectives are achieved
Develops & maintains contacts within the industry to obtain environmental, competitive & product-specific insights
Builds & maintains customer relationships to create a foundation for new business opportunities
Maintain a dynamic team with clear development plans & work to enhance cross-discipline assignments to build business competencies for future leaders
Working closely with the ED of MAA, ensure that a culture of innovation & creativity exists while consistently leading & performing with a high level of integrity.

Requirements

What you’ll need

B.A. or B.S. Degree required; MBA or other advanced degree preferred
12+ years of experience in the biotech industry, preferably rare & orphan disease medicines
5+ years of payor experience including channel account management
Experience in product pharmaceutical marketing and/or sales
Prior success in leading, managing & developing teams, including remote personnel
Demonstrated success in achieving formulary coverage for branded specialty products
Demonstrated success with account management across channels, including specialty pharmacies, GPOs, integrated health systems & payers
Knowledge of relevant legal, compliance & regulatory requirements.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementmarket access strategiesbrand value platform developmentformulary coveragepharmaceutical marketingsaleschannel optimizationbusiness plan developmentcompetitive analysispricing strategy

Soft Skills

relationship buildingteam leadershipcross-discipline collaborationinnovationintegritycommunicationcustomer focusstrategic thinkingproblem solvingtraining and development

Certifications

B.A. or B.S. DegreeMBA or advanced degree