Customer Service Representative
CSI
full-time
Posted on:
Location Type: Hybrid
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Ensure delivery of excellent customer service through fast and accurate communication
- Coordinate with other departments to resolve inquiries
- Build and maintain business relationships with clients through prompt and accurate service
Requirements
- Technical education or job knowledge equivalent to a 2-year college or trade school
- Minimum 2 years of banking experience, preferably in deposit operations
- Strong technical and customer support skills
- Strong communication and troubleshooting skills
- Able to manage multiple competing priorities effectively
Benefits
- Eligibility for incentive awards based on individual and business performance
- Comprehensive range of benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
banking experiencedeposit operationscustomer support
Soft skills
communication skillstroubleshooting skillscustomer servicerelationship buildingtime managementprioritization
Certifications
technical education