CSI DMC

Designer

• Independently lead the full proposal process—from concept to delivery—for custom, high-impact programs, ensuring alignment with client goals, budget, and brand identity.
• Own all aspects of proposal development, including ideation, narrative writing, pricing, formatting, and presentation delivery.
• Accurately scope and price all program components including décor, entertainment, venues, staffing, transportation, and activities using strong editorial skills.
• Write and adapt creative descriptions for client-facing materials such as activities/tours, venues, and restaurants, customizing standard content when necessary.
• Conduct initial vendor outreach to confirm availability and collect service information aligned with proposal and contract parameters.
• Maintain direct communication with Sales team and Strategic team (if applicable) throughout the pre-sale phase, including discovery calls, meetings, site visits, and presentations, both virtual and in-person.
• Maintain holds for venues and vendors during the sales process, ensuring timely release or confirmation based on program stage.
• Proactively manage workload and role responsibilities in order to meet deadlines and stakeholder expectations; adjust program details throughout the proposal phase to ensure alignment of scope, budget, and logistics.
• Attend and contribute to turnover meetings with the Event Management and Sales teams to ensure seamless handoffs and clear program documentation.

Design and Development Manager

Events

• Lead all phases of event management, including contracting, planning, budgeting, logistics, and on-site execution for assigned programs including high-touch clients and large-scale programs.
• Serve as the primary point of contact for clients throughout the planning process and maintain an open line of communication with client during program dates and when client is in destination.
• Ensure program details meet client expectations while adhering to budgets, timelines, and company standards.
• Conduct assigned program operational site inspections, planning visits and walkthroughs.
• Manage the production of all program materials including diagrams, manifests, run-of-show documents, schedules, permitting and vendor confirmations.
• Ensure programs meet profitability targets by tracking costs, managing the P&L, and maintaining or growing profit margin from initial contract.
• Build and maintain strong client relationships through clear communication, professionalism, and thoughtful problem-solving.
• Collaborate with Sales, Strategic Accounts, Design & Development, and Vendors in successful program delivery.

Design and Development Manager

Event Manager