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Security Engineer

• Support operational and development activities in the Cybersecurity area
• Contribute to monitoring, security analysis, automations, and continuous improvement of processes and tools across the corporate environment
• Collaborate with multidisciplinary teams.

Cybersecurity Intern

Compliance

• Analyze, review, approve and report suspicious activities and transactions related to money laundering and other illicit acts, as well as sanctions and embargoes
• Identify and report potential compliance issues, violations, suspected violations and inappropriate conduct
• Perform Anti-Money Laundering (AML) Risk Assessments
• Conduct KYS (Know Your Supplier), KYC (Know Your Client), KYE (Know Your Employee) and other preventive due diligence
• Actively participate in internal and cross-departmental projects related to Compliance and Anti-Financial Crime (AFC)
• Prepare materials, reports and presentations for meetings and committees
• Support technical training and development of junior analysts, assistants and interns
• Perform other related activities as requested by leadership

Compliance Analyst, AML – Temporary

Financial Planning and Analysis

• Support reconciliation and reporting of corporate credit cards.
• Assist with identifying and reconciling pending credits in Santander's receivables account.
• Help route and organize requests received in the department's email inbox.
• Participate in the analysis and identification of credits received in payment accounts via SAP and SCPJUD.
• Attach manual payment receipts in SAP.

Finance Intern

Analyst

• Promote the adoption and evolution of artificial intelligence solutions applied to customer service
• Identify opportunities to use AI with a focus on operational efficiency and improving the customer experience
• Lead experimentation cycles (tests, pilots, and validations), monitoring results and proposing enhancements
• Drive the continuous improvement of AI through adjustments, validations, and refinement of outputs
• Analyze interactions and data to generate actionable insights, connecting them to practical improvements in operations, processes, and service routines
• Collaborate with IT, Data, and Operations in prioritizing and evolving solutions
• Support the structuring and defense of business cases for initiatives, linking the problem, solution, and expected impact
• Drive continuous improvement of digital channels from the customer service operations perspective
• Identify opportunities for efficiency and experience gains through the use and testing of channels
• Propose and track improvements together with IT and partner areas
• Manage the incident workflow (logging, tracking, prioritization, and validation)
• Act as a bridge between customer service, the business, and IT on initiatives involving Salesforce, supporting the implementation of new operations, products, and changes; translating requirements, mapping impacts on service delivery, and ensuring the system correctly supports workflows from definition through stabilization of deliveries

Cybersecurity Intern

Compliance Analyst, AML – Temporary

Finance Intern

Senior Customer Relationship Analyst