Systems Administrator – Graduate

CSG

Entry-level Systems Administrator supporting SQL Server environments under guidance of senior DBAs at CSG. Assisting with database operations, monitoring, backups, and incident support.

Posted 5/5/2026full-timeRemote • 🇮🇳 IndiaJuniorWebsite

Tech Stack

Tools & technologies

MS SQL ServerMySQLRDBMSSQL

About the role

Key responsibilities & impact

You will support the SQL Server Database Administration team in daily operational activities
You will monitor SQL Server instances to ensure database availability and health checks
You will Perform basic health checks on SQL Server instances
You will monitor and respond to alerts related to SQL Server
You will perform basic troubleshooting for common SQL Server issues
You will assist in handling incidents and service requests through ticketing tools
You will perform initial issue analysis and escalate complex issues to seniors
You will ensure incidents and service requests are handled within defined SLA timelines
You will assist with SQL Server backup and restore activities under guidance
You will support routine maintenance tasks
You will assist senior DBAs during SQL Server patching and upgrade activities
You will support user access requests
You will maintain basic documentation and update runbooks for DBA operational tasks
You will follow standard operating procedures, security policies, and compliance guidelines

Requirements

What you’ll need

Bachelor’s degree in computer science, Software Engineering, or related field, or equivalent practical experience.
0–1 year of experience in IT support, database support, or related roles
Freshers with basic SQL knowledge and relevant training/certifications are encouraged to apply
Basic understanding of Microsoft SQL Server/MYSQL
Basic SQL skills: SELECT, INSERT, UPDATE, DELETE
Basic awareness of:
Databases and tables
Backups and restores (conceptual understanding)
Database availability and performance (at high level)
Basic understanding of Windows Server concepts
Basic understanding of RDBMS concepts (tables, indexes, constraints, joins).
Basic knowledge of Microsoft SQL Server and SQL/T‑SQL.
Familiarity with SQL Server Management Studio (SSMS)
Willingness to work in rotational shifts and on‑call support model.
Strong willingness to learn and grow in database administration
Basic problem-solving and analytical skills
Ability to follow instructions and standard operating procedures (SOPs)
Good communication skills
Willingness to work in 24×7 shift rotations and on-call support
Team player with a positive attitude
Nice to Have : Basic understanding of MySQL
Any SQL Server or database-related certification
Exposure to ITIL or production support concepts

Benefits

Comp & perks

Work from Home, in-office, or hybrid
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQL ServerMySQLSQLT-SQLSELECTINSERTUPDATEDELETEWindows ServerRDBMS

Soft Skills

problem-solvinganalytical skillscommunication skillsteam playerwillingness to learnability to follow instructionspositive attitude

Certifications

SQL Server certificationdatabase-related certification