Scrum Master – Lead Test Engineer

CSG

Scrum Master/Lead QA responsible for facilitating Agile processes and leading software testing efforts at CSG Systems. Ensuring quality assurance and mentoring junior QA engineers while collaborating with development teams.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $90,035 - $144,054 per yearWebsite

About the role

Key responsibilities & impact

Champion and implement Agile Principles, acting as a servant leader for one Scrum team.
Facilitate Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives) effectively.
Identify and remove impediments to team progress, ensuring smooth workflow and continuous improvement.
Lead the execution, and oversight of all software testing activities, including functional, regression, integration, and performance testing while leveraging AI tools.
Design and develop comprehensive test plans, test cases, and test scripts based on Software Architectures and Software Design specifications, utilizing AI tools to ensure completeness of cases.
Perform thorough Debugging and root cause analysis of software defects.
Collaborate closely with development teams throughout the Software Development lifecycle to ensure quality is built in from the start.
Conduct Systems Analysis to understand complex requirements and translate them into effective test strategies.
Effectively manage communication and expectations with various stakeholders, ensuring alignment and transparency.
Act as a mentor to junior QA engineers and team members, fostering their growth and skill development.

Requirements

What you’ll need

Proven experience as a Scrum Master with a strong understanding of Agile Principles.
Extensive experience in Software Testing, including test planning, execution, and defect management.
Demonstrated proficiency in Debugging and problem-solving.
Solid understanding of Software Architectures and Software Design principles.
Experience in the Software Development lifecycle.
Experience in leveraging UI tools for efficient and thorough test case identification, writing and execution.
Excellent Stakeholder Management and communication skills.
A passion for Mentoring and fostering team growth.
Scrum Master certification (CSM, PSM I) is a plus.
Ability to read, write, speak and understand the English language in a business environment.

Benefits

Comp & perks

Work from Home, in-office, or hybrid
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile PrinciplesScrumSoftware TestingDebuggingSoftware ArchitecturesSoftware DesignTest PlanningDefect ManagementSystems AnalysisTest Case Identification

Soft Skills

Servant LeadershipCommunicationStakeholder ManagementMentoringCollaborationProblem-SolvingContinuous ImprovementTeam GrowthExpectation ManagementTransparency

Certifications

Scrum Master CertificationCSMPSM I