CSG

Business Analyst I

CSG

full-time

Posted on:

Location Type: Remote

Location: South Africa

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Job Level

Junior

Tech Stack

Azure

About the role

  • Collaborate with business owners and product manager to determine the business needs and create functional requirements for project team
  • Gather all relevant information before drawing conclusions, making decisions or suggesting possible technology solutions
  • Lead cross functional teams by liaising between business partners, product managers and technology teams in creation of features, stories and acceptance criteria, supporting the timely implementation of initiatives
  • Analyze impacted products and processes for gaps (AS-IS and TO-BE) and identify innovative solutions that balance timelines, scope and complexity
  • Coordinate with technical resources to develop workable solutions that meet customer expectations
  • Drive pre-release planning process

Requirements

  • Bachelor’s Degree/Diploma in Information Technology, Computer Science, Engineering, Business Information Systems or a related field
  • 1 - 2 years of work experience in an analysis role
  • Experience with MS office products (i.e., Word, Visio, Excel, Power Point)
  • Experience working in Agile development projects
  • Knowledge of project management and software delivery methodologies is desired
  • Experience with Power Platform especially PowerApps is a plus
  • Experience with BMC Helix is a plus
  • Experience with Microsoft Azure DevOps is a plus
  • Experience utilizing AI (Glean, Cursor AI) is a plus
Benefits
  • Ongoing training and development
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Health and wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisfunctional requirementsAgile developmentproject managementsoftware delivery methodologiesPower PlatformPowerAppsBMC HelixMicrosoft Azure DevOpsAI utilization
Soft Skills
collaborationcommunicationleadershipdecision makingproblem solvinganalytical thinkingcoordinationinnovationtimelinesscustomer focus