CSG

Director of Sales – Healthcare, Payments

CSG

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $145,003 - $232,000 per year

Job Level

Lead

About the role

  • Lead the healthcare go‑to‑market for Payments SSU - Develop and execute a comprehensive sales strategy for healthcare ISVs, partners, and direct merchants, fully aligned to Payments SSU growth objectives.
  • Define and manage clear OKRs and sales targets that drive new logo acquisition and sustainable, profitable revenue.
  • Operate as a coach and a player - Act as a hands‑on sales leader, actively participating in high‑value pursuits, C‑level conversations, and complex deal negotiations.
  • Model best‑in‑class sales execution in the payments space while empowering and mentoring your team to win independently.
  • Build and develop a high‑performing healthcare sales team - Hire, onboard, and develop sales professionals with strong payments and healthcare expertise.
  • Foster a culture of accountability, excellence, and continuous improvement, supported by regular performance reviews and tailored coaching.
  • Grow the healthcare partner and ISV ecosystem - Identify, evaluate, and build strategic partnerships with healthcare ISVs, platforms, and industry partners that extend the reach of our Payments SSU.
  • Drive joint go‑to‑market initiatives that maximize revenue from the partner and ISV ecosystem.
  • Own the pipeline and forecast with rigor - Oversee the end‑to‑end sales pipeline for healthcare, ensuring healthy coverage, velocity, and accuracy in forecasting.
  • Leverage Salesforce and data/analytics to track performance, optimize coverage, and inform strategic decisions.
  • Champion a customer‑centric payments experience - Partner closely with Product, Implementation, and Customer Success to ensure a seamless customer journey from onboarding to post‑go‑live support.
  • Act as the voice of the healthcare customer, feeding market insights back into the Payments SSU roadmap and service enhancements.
  • Influence cross‑functional outcomes - Collaborate with Marketing on targeted campaigns and thought leadership to elevate our presence in healthcare payments.
  • Work with Product to prioritize features and solutions that resonate with healthcare providers, payers, and ISVs.

Requirements

  • Bachelor’s degree in Business, Marketing, or related field.
  • 10+ years of progressive sales experience, including 5+ years in a leadership role within the payments or fintech industry.
  • Proven success in acquiring and scaling ISV, partner, and merchant accounts, ideally in the healthcare vertical.
  • Demonstrated coach/player leadership style – you lead from the front and develop others through example.
  • Deep understanding of the payments ecosystem (card‑present, card‑not‑present, gateways, processors, embedded payments, etc.) and how it applies in healthcare.
  • Strong communication, stakeholder management, and negotiation skills, with the ability to influence at executive level internally and externally.
  • Data‑driven mindset, with hands‑on experience using CRM (Salesforce) and analytics to manage performance and optimize outcomes.
  • Comfortable operating in a fast‑paced, results‑oriented environment with evolving priorities.
  • Experience in SaaS and/or business process automation environments, particularly where payments are embedded in workflow or revenue cycle solutions.
  • Familiarity with regulatory and compliance standards in payments and healthcare.
  • Demonstrated ability to cultivate strategic partnerships with technology providers, platforms, ISVs, and industry leaders in healthcare.
Benefits
  • This role is eligible for a bonus opportunity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales strategyOKRssales targetspayments ecosystemdata analyticsCRMSaaSbusiness process automationregulatory compliancenegotiation
Soft Skills
leadershipcoachingcommunicationstakeholder managementinfluenceaccountabilityteam developmentcustomer-centric approachperformance optimizationstrategic thinking