CSG

Manager, Business Continuity

CSG

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $104,584 - $167,335 per year

Job Level

Mid-LevelSenior

About the role

  • Plan quarterly testing calendars, owner engagement cadences, and change checkpoints to meet enterprise readiness goals.
  • Maintain the Business Continuity activity schedule by tracking plan attestations, quarterly policy updates, and annual testing commitments to ensure compliance.
  • Prepare audit evidence packages and respond to auditor inquiries to demonstrate adherence to Business Continuity standards.
  • Coordinate responses to customer RFPs by compiling program practices and evidence to support new business proposals.
  • Coach analysts on analysis, exercise facilitation, and validation techniques to build consistent capability across the team.
  • Review plan quality and test evidence through structured peer reviews to increase assurance before audits or incidents.
  • Support incident leaders by assigning liaisons and ensuring plan activation steps are followed to speed stabilization.
  • Track remediation from tests and incidents through to closure to reduce recurring issues.
  • Support ESG reporting activities by coordinating data inputs and contributing to annual disclosures as needed.

Requirements

  • Bachelor’s degree in Accounting, Business, Finance, Information Systems, related field or equivalent experience
  • 5+ years in BCM, Disaster Recovery, or Operational Resilience
  • Experience managing teams and cross-functional programs
  • Knowledge of Business Continuity Management principles, frameworks, and standards (e.g., ISO 22301, NIST)
  • Knowledge of risk assessment methodologies and Business Impact Analysis processes
  • Knowledge of SaaS tools for BCM (e.g., Fusion) and related technologies
  • Knowledge of incident response, disaster recovery, and resilience strategies
  • Strong analytical and problem-solving skills for evaluating continuity risks and solutions
  • Excellent communication and facilitation skills for engaging stakeholders and leading exercises
  • Project management skills to plan, execute, and track BCM activities and remediation
  • Technical skills to leverage BCM tools and interpret system recovery requirements
  • Documentation and reporting skills for audits, compliance, and leadership updates
  • Ability to read, write, speak and understand the English language in a business environment.
Benefits
  • Work from Home
  • Employee Belonging Groups
  • Healthcare: Dental, Medical, and Vision
  • Paid Vacation, Volunteer, and Holiday Time Off
  • And so much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Business Continuity ManagementDisaster RecoveryOperational Resiliencerisk assessment methodologiesBusiness Impact Analysisproject managementanalytical skillsproblem-solving skillsdocumentation skillsreporting skills
Soft skills
communication skillsfacilitation skillscoaching skillsteam managementstakeholder engagementleadership skillsorganizational skillsanalytical thinkingcollaboration skillsadaptability
Certifications
Bachelor’s degreeISO 22301NIST