Tech Stack
CitrixDNS.NETVMware
About the role
- Administer and support Microsoft Windows-based servers for internal and external customers.
- Collaborate with architecture teams to analyze current environments and implement optimized server solutions.
- Provide global support for core Active Directory services (AD, DNS, DHCP, PKI, GPOs, etc.).
- Monitor and document infrastructure performance across messaging, middleware, and collaborative platforms.
- Assist in developing hardware/software cost models and present findings to management.
- Perform installation, configuration, maintenance, and support of hardware, OS, and applications.
- Manage user accounts, security policies, backups, and recovery processes.
- Respond to customer change requests and resolve problem tickets, including after-hours support.
- Follow strict change control procedures.
- Participate in a 24x7 on-call rotation.
Requirements
- Bachelor’s degree in Computer Science, related field or equivalent experience.
- Minimum 5 years in a primary support role managing a large Windows server network (50+ servers).
- Proficiency with Windows Server 2022, 2019, and 2016.
- Extensive experience with Active Directory, including setup and implementation.
- Familiarity with supporting Entra ID.
- Ability to work in a CLT contract.
- Ability to read, write, speak and understand the English language in a business environment.
- Experience with Citrix Server or VMware ESX Server.
- Knowledge of network infrastructure applications (messaging, database, intranet/internet communications).
- Expertise in server technologies (DHCP, DNS, LDAP).
- Proficiency in PowerShell, .NET, and modern scripting languages.
- Familiarity with monitoring tools and ITIL frameworks.
- Experience automating support for large server deployments.
- Familiarity with IIS.
- Work from Home
- Employee Belonging Groups
- Medical / Dental / Life Insurance
- Meal Voucher
- Day-care benefits
- Paid Vacation, Volunteer, Birthday, and Holiday Time Off
- And so much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows Server 2022Windows Server 2019Windows Server 2016Active DirectoryPowerShell.NETCitrix ServerVMware ESX ServerDHCPDNS
Soft skills
collaborationproblem-solvingcommunicationcustomer supportchange management