Senior Program Manager – Strategic Programs
CSG
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇿🇦 South Africa
Visit company websiteJob Level
Senior
Tech Stack
PMP
About the role
- Lead highly complex, multi-product deliveries with matrix management of other Project Managers
- Develop and execute end-to-end delivery strategies, ensuring alignment across all project functions and stakeholders
- Guide and manage complex transformation projects or workstreams within large-scale programs
- Define and implement program approaches and plans, coordinating multiple projects, vendors, and delivery teams
- Track KPIs, benefits, and program integration while facilitating PI (Program Increment) planning
- Create or approve project initiation documentation, delivery approaches, and success criteria
- Deliver projects within agreed scope, budget, and timelines while managing risks, issues, and quality standards
- Implement delivery practices and methodologies; facilitate workshops, meetings, and requirement-gathering sessions
- Stay close to technical and functional details, ensuring alignment between business and technical requirements
- Develop and execute stakeholder communication plans; facilitate senior-level discussions and governance meetings
- Create and manage project budgets
- Proactively identify and address delivery challenges, dependencies, and change management needs
- Drive continuous improvement initiatives within the Delivery Practice or CSG
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent experience
- Overall 10+ years of professional experience, including 5+ years in program management
- Strong knowledge of project management methodologies (Agile, Waterfall, etc.)
- Relevant certifications (e.g., PMP, PRINCE2, or Agile certifications)
- Strong expertise in managing large, complex, and multi-functional projects or workstreams
- Strong communicator who ensures transparency and alignment across all organizational levels.
Benefits
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical
- Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject management methodologiesAgileWaterfallKPI trackingbudget managementrisk managementchange managementdelivery strategiesstakeholder communication
Soft skills
leadershipcommunicationorganizational skillsproblem-solvingfacilitationtransparencyalignmentcontinuous improvementcollaborationstrategic thinking
Certifications
PMPPRINCE2Agile certifications