Program Manager

• Lead highly complex, multi-product deliveries with matrix management of other Project Managers within the same project or workstream
• Develop and execute end-to-end delivery strategies, ensuring alignment across all project functions and stakeholders
• Guide and manage complex transformation projects or workstreams within large-scale programs
• Define and implement program approaches and plans, coordinating multiple projects, vendors, and delivery teams
• Track KPIs, benefits, and program integration while facilitating PI (Program Increment) planning
• Create or approve project initiation documentation, delivery approaches, and success criteria
• Contribute to the project or program delivery strategy
• Deliver projects within agreed scope, budget, and timelines while managing risks, issues, and quality standards
• Implement delivery practices and methodologies; facilitate workshops, meetings, and requirement-gathering sessions
• Develop and execute stakeholder communication plans; facilitate senior-level discussions and governance meetings
• Create and manage project budgets, resource forecasts, margins, and P&L in partnership with the account lead
• Proactively identify and address delivery challenges, dependencies, and change management needs
• Drive continuous improvement initiatives within the Delivery Practice or CSG, enhancing efficiency and best practices
• Mentor and collaborate with less experienced Project Managers to support skill development and project success

Senior Program Manager – Strategic Programs

Program Manager

Program Manager

Staff Netsuite Program Manager

Program Manager

Manager, Technical Program Management