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About the role
Key responsibilities & impact- Processing Resignation of Agent requests
- Processing physical mail--opening, reviewing
- Creating and printing checks
- Mailing out physical notifications to customers about our intent to resign
- Preparing and mailing documents via USPS certified mail per state requirement in some jurisdictions and customers
- Working on state websites
- Managing internal email boxes
- Work within Company Records, Order Fulfillment, SalesForce, Websites, Outlook
- Working with automate processes
- Varied work, learning and understanding multiple processes
- Cross-trained on functions required to support the compliance needs of our customers
Requirements
What you’ll need- Ability to maintain high quality in a fast-paced, high-volume environment
- The ability to multitask
- The ability to work independently and function as part of a team
- Flexibility
- Problem solving skills
- Strong computer skills and proficiency in MS Excel
- High attention to detail and accuracy
- Excellent organizational skills/demonstrated ability to manage projects and meet deadlines
- Strong time management, research & analytical skills
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
- Flexible working hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Processing Resignation RequestsCreating And Printing ChecksMailing NotificationsPreparing Certified MailWorking On State WebsitesManaging Email BoxesAutomated ProcessesOrder FulfillmentSalesForceCompany Records
Soft Skills
Excellent Organizational SkillsTime ManagementFlexibilityAbility To Work IndependentlyTeam Collaboration
