Client Success Manager

CSC

Client Success Manager managing customer relationships and driving growth in the DACH region for CSC. Leading negotiations and ensuring customer satisfaction while collaborating with internal teams.

Posted 6/24/2026full-timeWiesbaden • 🇩🇪 GermanyMid-LevelSenior💰 €45,000 - €50,000 per yearWebsite

About the role

Key responsibilities & impact

Plan, prepare, and/or conduct negotiations
Manage client relationships and drive growth
Nurture relationships, lead account planning, and identify business opportunities
Take responsibility for revenue and customer satisfaction
Develop a deep understanding of clients' business goals and strategies
Work on client briefings and conduct in-person client meetings and calls
Maintain accurate and up-to-date documentation, proposals, and contracts in the CRM system
Develop effective client presentations
Build relationships with C-level executives

Requirements

What you’ll need

Commitment to and experience in delivering excellent customer service
Fluent in German and English
Strong analytical skills, problem-solving ability, and good time management
Detail-oriented multitasking in a revenue- and deadline-driven environment
Ability to think strategically to meet client needs
Excellent communication and organizational skills (verbal and written)
Strong commercial/business acumen and ability to handle escalated customer issues
Ability to collaborate effectively with colleagues

Benefits

Comp & perks

Annual performance-based bonuses
Training subsidies
Flexible working hours
Support for employees with disabilities
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

analytical skillsproblem-solving abilitytime managementdetail-orientedmultitaskingstrategic thinkingcommunication skillsorganizational skillscommercial acumencollaboration