Client Service Representative

CSC

Client Service Representative assisting customers in a business-to-business environment. Providing solutions and service on various customer inquiries.

Posted 6/3/2026full-timeRemote • Hawaii • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Build relationships with our clients to better understand their unique needs and concerns
Fulfill requests and answer questions for internal and external customers
Respond promptly to customer inquiries via phone or electronically
Provide excellent customer service to both internal and external clients
Organize the workflow to meet customers’ time frames and demands
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

Requirements

What you’ll need

Experience working in a customer service or administrative capacity
Energetic self-starter who thrives in a fast-paced, team-oriented environment
Attention to detail and accuracy
Strong prioritization and time-management skills
Flexibility and agility, with the ability to multitask
Problem-solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Effective verbal and written communication skills
Salesforce experience a plus

Benefits

Comp & perks

paid time off
medical
dental
401(k) plans

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer serviceadministrative skillsattention to detailtime managementproblem-solvingmultitaskingMS OfficeWordExcelSalesforce

Soft Skills

relationship buildingcommunicationflexibilityagilityprioritizationteam-orientedenergeticself-starterworkflow organizationprocess improvement