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About the role
Key responsibilities & impact- Drafting regulatory & compliance internal documentation and control procedures, including work-flow and process maps, organizational charts, and internal departmental control procedures with precise formatting for consistency and clarity.
- Leveraging and creating built-in templates and styles to ensure adherence to organizational branding and standards.
- Efficiently organizing and categorizing emails for compliance tracking and internal auditing purposes using folders, categories, and rules.
- Developing and maintaining spreadsheets for tracking operational deadlines, tasks and remediation statuses.
- Support end-to-end onboarding and remediation projects.
- Support the development of contact lists, Service Level Agreements and other onboarding materials for each engagement/project.
- Think outside the box! Help identify workarounds to achieve the client’s goals, and coordinate conversations with internal business partners on client processes and expectations.
- Internal responsibilities (filing, status reports, time tracking, etc.)
Requirements
What you’ll need- Currently attending college, university, or a similar training program
- Graduating or ready for full-time employment within 12 months of August 2026
- Focus on delivering high customer service standards
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to prioritize and manage time effectively
- Ability to manage a high-volume of work while adhering to quality performance standards
- Ambition to welcome challenges and strive to out-perform set goals and expectations
- Agility to work independently or in a team setting, often with minimal direction
- Problem-solving skills, including research and analytical skills
- Ability to learn quickly and embrace new systems, technology, and processes
- Strong computer skills and proficiency in MS Excel and Office
- Competence in work-flow management tools or software to generate process maps and project control sheets.
Benefits
Comp & perks- Successfully integrating into diverse teams globally
- Competitive salary
- Flexible working arrangements
- Tuition reimbursement
- Referral bonuses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
regulatory documentationcompliance proceduresprocess mappingspreadsheet developmentonboarding processesService Level Agreementsemail categorizationtask trackingremediation trackingworkflow management
Soft Skills
customer serviceverbal communicationwritten communicationorganizational skillstime managementproblem-solvinganalytical skillsindependenceteam collaborationadaptability