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CSC

Client Service Representative – Business License

CSC

. Build relationships with our clients to better understand their unique needs and concerns .

Posted 4/29/2026full-timeTallahassee • Florida, Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Build relationships with our clients to better understand their unique needs and concerns
  • Fulfill requests and answer questions for internal and external customers
  • Respond promptly to customer inquiries via phone or electronically
  • Provide excellent customer service to both internal and external clients
  • Organize the workflow to meet customers’ time frames and demands
  • Navigate between multiple databases quickly and accurately
  • Recommend process improvements where applicable
  • Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

Requirements

What you’ll need
  • A high school diploma or equivalent is required, with a bachelor's degree preferred.
  • 1-2 years of experience in a customer service role, with a retail or e-commerce background.
  • Excellent communication skills, both verbal and written, with a customer-centric approach.
  • Strong problem-solving abilities and a proactive mindset.
  • Proficiency in CRM systems and Microsoft Office suite.
  • Ability to manage a high volume of customer interactions independently.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Excellent organizational skills and time management.
  • A positive attitude and a passion for delivering exceptional customer service.
  • A commitment to continuous learning and professional development.

Benefits

Comp & perks
  • CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.
  • We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
customer serviceproblem-solvingCRM systemsMicrosoft Office
Soft Skills
communication skillscustomer-centric approachorganizational skillstime managementproactive mindsetpositive attitude
Certifications
high school diplomabachelor's degree