Strategic Account Manager

CSC

. Build relationships with B and C-Level Executives to gain a deep understanding of customers’ business and goals/KPIs; .

Posted 4/21/2026full-timeLogan • Utah • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

DNS

About the role

Key responsibilities & impact

Build relationships with B and C-Level Executives to gain a deep understanding of customers’ business and goals/KPIs;
Proactively educate clients about industry developments and potential impacts to their business and online strategy;
Provide clients with strategic insights, analytics and recommendations regarding their assets managed by CSC;
Serve as primary point of contact for account to ensure all requests and projects are completed on time and on budget;
Manage customer relationships to ensure retention and satisfaction in assigned accounts;
Partner with Sales to develop and execute on account plans;
Identify and help develop additional client contacts within assigned accounts;
Identify and generate new Sales leads;
Provide budget projections and conduct contract and price negotiations for assigned accounts;
Develop and conduct effective client presentations and Business Review meetings either in-person or via Microsoft Teams utilizing PowerPoint and Excel;
Maintain thorough up-to-date notes, leads, quotations, and contracts through CRM system;
Keep up to date on industry news;
Network by attending industry specific events and trade shows and/or conducting company-sponsored webinars;
Sharing sales, product knowledge and ideas with other team members

Requirements

What you’ll need

3+ years B2B Account Management experience
Comfort and experience working with B and C-level executives
A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
Excellent analytical and problem-solving skills
Ability to think proactively and strategically to meet the clients’ needs
Relentless dedication to outstanding customer service
Ability to handle escalated client issues with a steady hand
Excellent communication and organizational skills (verbal and written)
Strong negotiation skills and business acumen
Quick learner with a demonstrated passion for technology and the Internet ecosystem
Salesforce CRM experience preferred, but not required
Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
Multi-lingual preferred, but not required

Benefits

Comp & perks

Annual success-sharing bonuses or commission plans based on individual performance
Competitive and comprehensive benefits package including annual leave, tuition reimbursement, referral bonuses, and more
Support for colleagues with disabilities
Hybrid or remote work schedules as business needs allow

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B Account Managementanalytical skillsproblem-solving skillsnegotiation skillscustomer serviceSalesforce CRMbudget projectionscontract negotiationsclient presentationsmulti-tasking

Soft Skills

relationship buildingcommunication skillsorganizational skillsstrategic thinkingproactive thinkingdetail-orienteddedicationsteady hand under pressurequick learnerpassion for technology