Accounts Receivable Specialist
CSC
full-time
Posted on:
Location Type: Hybrid
Location: Wilmington • United States
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About the role
- Providing excellent customer service to internal and external clients
- Use problem solving skills to resolve customer issues
- Processing and handling incoming customer inquiry calls
- Generate a specified number of outbound calls to customers
- Data entry of client information
- Emailing statements to clients
- Educating customers on our services
Requirements
- Experience in providing excellent customer service
- A passion for finance
- Confidence on the phone
- Excellent problem- solving skills
- Strong attention to detail is a must
- Tact and diplomacy in dealing with both customers and co-workers
- Effective written and oral communication skills.
- B2B collections or law firm experience a plus
- Interpersonal skills necessary to interact effectively with customers and employees of all levels within the organization
- Self-motivated while actively participating in a team environment.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceproblem solvingattention to detailtactdiplomacywritten communicationoral communicationinterpersonal skillsself-motivatedteam participation