Director – Financial Crimes Investigations

Crypto.com

Head of Financial Crimes Investigations leading AML, sanctions, and crypto investigations for Crypto.com's cryptocurrency platform. Managing investigators, SAR filings, blockchain analytics, and North American compliance strategy.

Posted 8/21/2026full-timeChicago • California, Illinois, New York • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in AML/CFT investigations and transaction monitoring, with a strong operational focus on analyzing suspicious behavior trends and managing complex investigations in the crypto and financial sectors. Proven ability to lead teams, develop training programs, and communicate effectively with both technical and non-technical stakeholders.

Highest-signal resume keywords

AML/CFT InvestigationsBlockchain Analytics ToolsLeadership in Team ManagementSuspicious Activity ReportingFinancial Crime Typologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction MonitoringCustomer Due DiligenceRisk AssessmentData AnalysisKPI DevelopmentSAR DraftingRegulatory ComplianceOperational ManagementInvestigative TechniquesProblem Structuring

Soft Skills

Excellent Communication SkillsMentoringCollaborationAnalytical ThinkingProblem-Solving

Tools & Technologies

ChainalysisTRM LabsEnterprise Case Management PlatformsBlockchain Analytics Software

Certifications & Qualifications

CAMSCFECFCSCCASCRC

Industry Keywords

Financial CrimesVirtual CurrenciesCrypto ExchangeDigital Asset FintechRegulatory StandardsSuspicious Fund FlowsSanctions EvasionMixing ServicesDarknet MarketsRansomware

About the role

Key responsibilities & impact

Manage end-to-end review, investigation, and disposition of Level 2/escalated cases and Suspicious Activity Report (SAR) filing processes for North American entities.
Lead and mentor a team of experienced investigators conducting complex investigations to the highest regulatory standards.
Oversee investigations using traditional AML transaction monitoring and blockchain analytics software to trace customer blockchain transactions and identify suspicious fund flows, sanctions evasion, or mixing services.
Support the local MLRO and/or BSA/Compliance Officer with regulatory inquiries, examinations, internal audits, and law enforcement requests.
Partner with Data Science, Engineering, and Compliance teams to evaluate transaction monitoring rule-set performance and refine detection scenarios.
Coordinate with Compliance Operations Management on Level 1 alert quality and escalations.
Develop, monitor, and report KPIs and KRIs for internal stakeholders and executive leadership.
Analyze suspicious-behavior trends to guide program adjustments and scale operations.
Oversee service-level agreements and quality indicators.
Forecast staffing requirements, recruit investigative talent, and develop training programs.
Report directly to the Head of Financial Crimes and collaborate with senior leadership, regulators, and internal stakeholders.

Requirements

What you’ll need

5+ years of relevant experience in AML/CFT investigations, transaction monitoring, customer due diligence and risk assessment, etc.
3+ years of experience in a leadership or people management role, building and scaling teams within a crypto exchange, digital asset fintech, or complex financial institution.
Extensive, hands-on experience managing complex crypto/fiat transactional investigations, including drafting and reviewing SARs to FinCEN/FinTRAC and other regulatory standards.
Direct experience utilizing blockchain analytics tools (e.g., Chainalysis, TRM Labs) and enterprise case management platforms.
Broad and deep understanding of financial crime typologies specific to virtual currencies (e.g., darknet markets, ransomware, pig butchering scams, unhosted wallets, and mixing services).
Strong operational focus with the ability to structure ambiguous problems, manipulate data, and synthesize actionable insights for executive reporting.
Excellent written and verbal communication skills; ability to translate complex crypto and compliance issues for both technical and non-technical audiences.
Professional certifications such as CAMS, CFE, CFCS, or specialized blockchain compliance certifications (e.g., CCAS, CRC) are highly preferred.

Benefits

Comp & perks

Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.