Crypto.com

Compliance Manager

Crypto.com

full-time

Posted on:

Location Type: Office

Location: Sofia • 🇧🇬 Bulgaria

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Job Level

Mid-LevelSenior

About the role

  • Manage end-to-end onboarding, periodic reviews, and trigger event reviews for retail clients
  • Supervise the application of risk ratings
  • Oversee sanctions, PEP, adverse media, and law enforcement screening processes on an ongoing basis
  • Act as the bridge between Compliance, Operations, and Product teams to integrate due diligence requirements into business processes
  • Provide expert input into product development and operational workflows to maintain compliance with minimal customer friction
  • Communicate regulatory requirements and risk findings to non-compliance stakeholders
  • Serve as escalation point for complex or high-risk cases and review unusual activity escalations
  • Ensure audit-ready documentation of all risk decisions and case outcomes
  • Lead, mentor, and train CDD analysts and promote consistent application of policies
  • Work with system vendors and internal technology teams to optimize screening, monitoring, and case management tools
  • Stay up to date on regulatory changes and emerging industry practices to strengthen compliance posture

Requirements

  • Minimum 5 years’ experience in AML, CDD, or related compliance functions within financial services, fintech, or VASPs
  • Proven expertise in onboarding, risk assessments, sanctions/PEP/adverse media screening, escalation handling, and regulatory reporting
  • Strong communication and stakeholder management skills; ability to translate complex compliance requirements into clear business terms
  • Experience collaborating with operations, product, and technology teams to implement compliance requirements
  • In-depth knowledge of global AML/CFT regulations (FATF, EU AMLDs, FinCEN, FCA, MAS, etc.)
  • Familiarity with leading screening and blockchain analytics tools (World-Check, Dow Jones, Refinitiv, LexisNexis, Chainalysis, Elliptic)
  • Strong analytical mindset with attention to detail and pragmatic, risk-based approach
  • Previous team leadership experience preferred
Benefits
  • Competitive salary
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through internal mobility program
  • crypto.com visa card provided upon joining
  • Region-specific benefits packages vary by location

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AMLCDDrisk assessmentssanctions screeningPEP screeningadverse media screeningregulatory reportingescalation handlingcompliance requirementsaudit-ready documentation
Soft skills
communication skillsstakeholder managementanalytical mindsetattention to detailteam leadershipmentoringtrainingcollaborationproblem-solvingtranslating complex requirements