
Compliance Manager
Crypto.com
full-time
Posted on:
Location Type: Office
Location: Sofia • 🇧🇬 Bulgaria
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage end-to-end onboarding, periodic reviews, and trigger event reviews for retail clients
- Supervise the application of risk ratings
- Oversee sanctions, PEP, adverse media, and law enforcement screening processes on an ongoing basis
- Act as the bridge between Compliance, Operations, and Product teams to integrate due diligence requirements into business processes
- Provide expert input into product development and operational workflows to maintain compliance with minimal customer friction
- Communicate regulatory requirements and risk findings to non-compliance stakeholders
- Serve as escalation point for complex or high-risk cases and review unusual activity escalations
- Ensure audit-ready documentation of all risk decisions and case outcomes
- Lead, mentor, and train CDD analysts and promote consistent application of policies
- Work with system vendors and internal technology teams to optimize screening, monitoring, and case management tools
- Stay up to date on regulatory changes and emerging industry practices to strengthen compliance posture
Requirements
- Minimum 5 years’ experience in AML, CDD, or related compliance functions within financial services, fintech, or VASPs
- Proven expertise in onboarding, risk assessments, sanctions/PEP/adverse media screening, escalation handling, and regulatory reporting
- Strong communication and stakeholder management skills; ability to translate complex compliance requirements into clear business terms
- Experience collaborating with operations, product, and technology teams to implement compliance requirements
- In-depth knowledge of global AML/CFT regulations (FATF, EU AMLDs, FinCEN, FCA, MAS, etc.)
- Familiarity with leading screening and blockchain analytics tools (World-Check, Dow Jones, Refinitiv, LexisNexis, Chainalysis, Elliptic)
- Strong analytical mindset with attention to detail and pragmatic, risk-based approach
- Previous team leadership experience preferred
Benefits
- Competitive salary
- Attractive annual leave entitlement including: birthday, work anniversary
- Flexi-work hour and hybrid or remote set-up
- Aspire career alternatives through internal mobility program
- crypto.com visa card provided upon joining
- Region-specific benefits packages vary by location
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AMLCDDrisk assessmentssanctions screeningPEP screeningadverse media screeningregulatory reportingescalation handlingcompliance requirementsaudit-ready documentation
Soft skills
communication skillsstakeholder managementanalytical mindsetattention to detailteam leadershipmentoringtrainingcollaborationproblem-solvingtranslating complex requirements