Crypto.com

Senior Product Manager, API

Crypto.com

full-time

Posted on:

Location Type: Hybrid

Location: Singapore • Singapore

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Job Level

Senior

Tech Stack

Web3

About the role

  • Define and execute the product strategy for our API ecosystem (REST, WebSocket, and FIX), ensuring it supports the needs of institutional, quantitative, and retail power users.
  • Lead the end-to-end lifecycle of API products, from technical specifications and documentation to developer portal enhancements and rate-limiting logic.
  • Conduct competitive benchmarking against top-tier global exchanges to identify gaps in our API performance, latency, and data granularity.
  • Work closely with Engineering, QA, and Infrastructure teams to prioritize backlogs and ensure seamless delivery of high-availability trading endpoints.
  • Champion the developer journey by maintaining best-in-class documentation, SDKs, and sandboxes that reduce integration friction for new partners.
  • Define and track KPIs related to API uptime, latency, throughput, and adoption rates to drive data-driven product iterations.
  • Act as the technical point of contact for top-tier VIPs and Institutional clients during their onboarding. Debug complex connectivity issues and gather direct feedback from traders to refine our endpoints.

Requirements

  • 5+ years of experience in Product Management, specifically focused on technical products, APIs, or trading platforms within Fintech or Crypto.
  • Deep understanding of API protocols (REST, WebSocket, and FIX) and the ability to engage in technical discussions about system architecture and latency optimization.
  • Strong familiarity with exchange mechanics, including market data distribution, orderbook and OTC trading, risk management, account management and reporting needs.
  • Proven ability to use data and user feedback to solve complex technical problems and prioritize high-impact features.
  • Exceptional written and verbal communication skills, with the ability to translate complex technical requirements into clear business objectives.
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field is preferred.
  • A deep interest in the Web3 ecosystem and a commitment to building the future of decentralized and centralized finance.
Benefits
  • Competitive salary
  • Medical insurance package with extended coverage to dependents
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
  • Work Perks: crypto.com visa card provided upon joining
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIRESTWebSocketFIXtechnical specificationsdocumentationKPI trackinglatency optimizationdata granularitySDKs
Soft Skills
communicationproblem-solvingcollaborationleadershipdata-driven decision makinguser feedback analysistechnical discussiondocumentation maintenanceintegration friction reductionclient onboarding
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Engineering