About the role
- Lead onboarding and implementation for enterprise clients, from kick-off to post-go-live support
- Understand each client’s business model and configure Cryptio to fit their workflows
- Map fund flows and align the platform with client reporting and finance stack
- Drive adoption by training clients and making them autonomous by the end of implementation
- Act as a trusted advisor, anticipating client needs and guiding them through challenges
- Collaborate closely with Sales, Product, and Engineering to influence roadmap and improve implementation processes
- Provide post-go-live support, mentorship, and structured feedback to clients and internal teams
Requirements
- 2–4+ years of experience in consulting, ERP/enterprise software implementation, or financial services
- Deep subject matter expertise in accounting, reconciliation, loans, and crypto concepts
- Experience in client-facing roles, ideally onboarding or implementing enterprise software
- Understanding of financial workflows, accounting principles, and reporting systems
- Familiarity with APIs, integrations, and technical architecture
- Ability to communicate with technical teams and executive stakeholders
- Consultative, problem-solving approach; ability to thrive in multi-stakeholder environments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ERP implementationfinancial workflowsaccounting principlesreporting systemsAPIsintegrationstechnical architectureconsultingreconciliationcrypto concepts
Soft skills
client-facingconsultative approachproblem-solvingcommunicationmentorshipcollaborationautonomytrust advisoranticipating client needsmulti-stakeholder environments