Cryoport Systems

Logistics Coordinator – Contingent

Cryoport Systems

full-time

Posted on:

Location Type: Remote

Location: VirginiaWashingtonUnited States

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Salary

💰 $22 per hour

About the role

  • Monitoring of exceptions of live shipments through Cryoport’s web portal and e-mail notifications
  • Escalating exceptions internally to Logistics Managers
  • Answering and routing client and carrier communications internally
  • External communications to carriers and clients throughout shipment
  • Following up with written and verbal communication
  • Managing inbound calls and redirecting to appropriate parties
  • General Regular interaction with internal departments such as Operations, Accounting, Management, Sales, etc.
  • Administrative tasks such as data entry required, but not limited to
  • A readiness to assume other duties as assigned
  • A willingness to work after hours and/or weekend shifts if needed

Requirements

  • High school diploma or GED required
  • Must be proficient in Microsoft Office, including Outlook
  • 2+ years of General Logistics management & Customer Service preferred
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrylogistics managementcustomer service
Soft Skills
communicationescalationclient relationsproblem-solvinginterdepartmental collaboration
Certifications
high school diplomaGED