Cryoport Systems

Supply Chain

• Monitoring of exceptions of live shipments through Cryoport’s web portal and e-mail notifications
• Escalating exceptions internally to Logistics Managers
• Answering and routing client and carrier communications internally
• External communications to carriers and clients throughout shipment
• Following up with written and verbal communication
• Managing inbound calls and redirecting to appropriate parties
• Approving and creating orders in the portal. Booking shipments with couriers.
• General Regular interaction with internal departments such as Operations, Accounting, Management, Sales, etc.
• Administrative tasks such as data entry required, but not limited to
• A readiness to assume other duties as assigned
• A willingness to work after hours and/or weekend shifts if needed

Logistics Coordinator

Full-stack Engineer

• Implement scalable, resilient, and maintainable software systems aligned with business objectives.
• Execute value stream initiatives in an agile environment.
• Consistently apply best practices in software development and contribute towards process improvements.
• Participate in technical discussions, requirements working sessions, and architecture reviews.
• Collaborate with product managers and stakeholders to understand business goals and translate them into technical requirements.
• Mentor mid-level engineers and work closely with product managers, designers, and engineering teams.

Logistics Coordinator

Software Engineer III