Product Manager, Community and Growth – AI-Driven

Crunchbase

Community Product Manager at Crunchbase building and managing high-impact customer communities. Leading product insights and feature adoption in a remote-first environment.

Posted 5/5/2026full-timeRemote • California, Colorado, Florida, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $147,000 per yearWebsite

About the role

Key responsibilities & impact

Build and scale a product-centered community: Design and launch a structured community program aligned to product and business goals
Evaluate, select, and implement the appropriate community platform
Establish advisory councils, product councils, beta groups, and early access cohorts
Develop and nurture engagement across Slack, Discord, LinkedIn, Discourse, Circle, and emerging platforms
Foster high-quality discussions that generate meaningful product insights
Act as the voice of the community within the Product organization
Translate qualitative feedback into structured, actionable insights
Partner closely with Product, Design, and Engineering to influence prioritization
Run tight feedback loops on new features and iterations
Communicate roadmap updates and product decisions clearly back to the community
Serve as a product evangelist within the community
Host live demos, roadmap previews, AMAs, office hours, and onboarding sessions
Create excitement around product evolution grounded in real progress
Increase user activation, feature adoption, and retention
Support expansion through product fluency and education
Spin up scrappy prototypes, AI-powered workflows, and lightweight experiments to test ideas live
Use AI tools to rapidly mock up features, flows, and product concepts
Build alongside users during live conversations to validate hypotheses
Ensure community insights translate into measurable product and revenue impact

Requirements

What you’ll need

3+ years of experience in product management or similar experience, preferably in a SaaS or tech environment.
Bachelor's degree in Business, Computer Science, Engineering, or a related field.
Proven experience building and managing online communities, preferably within startups, SaaS, or the venture ecosystem.
Experience sourcing and implementing community platforms.
Experience running webinars, AMAs, office hours, and user meetups.
AI fluent and AI curious; comfortable using AI tools to build demos, mockups, and experiments quickly.
Comfortable demoing software live.
Able to translate ambiguous or messy feedback into structured product insights.
Thinks in systems and outcomes, not just engagement metrics.
Comfortable operating in ambiguity and building from zero.
Scrappy, hands-on, and execution-oriented.
Naturally connects community efforts to business impact.
Strong communicator who can engage technical and non-technical audiences alike.

Benefits

Comp & perks

Competitive compensation and equity — rewarding you for your contributions and ownership mindset
Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration
Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options)
Continuous learning support through generous reimbursement for professional development and skills growth
401(k) and Roth plans with an annual financial adviser check-in to help you plan your future
Wellness resources — including a monthly stipend to support physical and mental health
Work-from-home enablement — internet stipend and home office setup allowance
Charitable giving match through our Town Hall awards and community impact initiatives

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Hard Skills & Tools

product managementcommunity managementAI toolswebinarsmockupsprototypinguser activationfeature adoptiondata analysisfeedback translation

Soft Skills

strong communicationexecution-orientedadaptabilitysystem thinkingengagementcommunity buildingproblem-solvingcollaborationcreativityleadership

Certifications

Bachelor's degree in BusinessBachelor's degree in Computer ScienceBachelor's degree in Engineering