Crunchafi

Full-stack Engineer

• Build, maintain, and improve web applications using modern component architecture patterns and the frameworks and languages relevant to your product area
• Use agentic development tools (Claude Code, OpenAI Codex, Cursor, and similar) as standard instruments in your workflow — generating, reviewing, and iterating on code through AI-driven workflows)
• Collaborate with Product and Design to translate wireframes and user stories into polished, accessible, and performant interfaces
• Participate in code reviews, contributing thoughtful feedback and maintaining a high standard for frontend craft
• Contribute to CI/CD pipeline configuration using Azure DevOps for frontend build, test, and deployment workflows
• Monitor frontend performance and user experience using Azure App Insights and proactively surface and resolve issues
• Stay current with frontend ecosystem developments, browser capabilities, and emerging AI/UX patterns

Senior Software Engineer

Billing Specialist

• Own day-to-day billing operations, ensuring accuracy, timeliness, and scalability
• Establish and maintain reliable, repeatable processes that drive consistency across billing cycles
• Manage and optimize billing workflows in Zone Billing within NetSuite, including subscription structures, billing schedules, and pricing configurations
• Maintain, configure, and continuously improve NetSuite and Zone Billing to support new products, pricing models, and renewal motions, with a focus on automation and scalability
• Perform and oversee complex reconciliations across systems, ensuring data integrity
• Lead and manage a team of offshore billing specialists, setting clear expectations, monitoring performance, and ensuring high-quality output
• Create documentation, SOPs, and QA processes to support a distributed team and minimize errors
• Partner cross-functionally with Finance, Revenue, and Engineering to resolve discrepancies and improve processes
• Analyze large datasets to identify trends, issues, and opportunities for optimization
• Partner with Accounting on month-end and quarter-end close, owning the billing-side inputs to revenue recognition, deferred revenue, and AR

Billing Operations Manager

Business Development Rep

• Conduct research to identify potential leads and new business opportunities
• Generate outbound leads through cold calls, emails, and social media outreach
• Qualify prospects by gathering relevant information, understanding their business needs, and determining their readiness to engage with the sales team
• Maintain and update lead databases, tracking engagement and progress
• Work closely with the sales team to ensure a smooth transition of qualified leads
• Schedule meetings or product demos for Account Executives or Sales Managers
• Monitor industry trends and competitors to identify new potential markets and sales strategies
• Use CRM tools (e.g., Salesforce, HubSpot) to track and manage outreach efforts, leads, and follow-ups
• Regularly update progress on lead generation, conversions, and outreach efforts
• Meet and exceed daily/weekly/monthly lead generation and qualification goals

Senior Software Engineer

Billing Operations Manager

Business Development Representative