Crump Roofing

Sales Development Rep

• Conduct targeted phone-based marketing campaigns focused on generating business development and relationship growth opportunities with both new and existing financial professionals
• Obtain financial professional specific information to help create and maintain accurate profiles using CrumpCRM (Microsoft Dynamics-based Customer Relationship Management system)
• Support financial professional questions about troubleshooting Crump resources and help connect them with the correct Crump support, on-line, on the phone, or in-person
• Perform outbound marketing phone calls to new and existing financial professionals to generate business development opportunities
• Utilize the CrumpCRM system to log calls, contacts, conversations, and illustration requests
• Support financial professional adoption of Crump's digital platform tools such as the Crump Transaction Center and other web-based tools, through the utilization of phone training and Webex walk-throughs, if needed
• Collaborate with internal and external sales partners to further financial professional business development opportunities
• Analyze financial professional business needs based on CrumpCRM profile information and financial professional-provided information to determine best sales approach and be able to change approaches as needed to achieve campaign goals
• Identify additional business development opportunities beyond the specific campaign topic, based on knowledge of additional Crump products and services
• Provide marketing support content distribution (emails, webinars, videos, flyers, podcasts)
• Deliver customer support related to inbound sales calls and emails by providing prompt and knowledgeable service to connect the financial professional with the Crump resources needed
• Ability to describe and provide high level training on Crump's digital solutions, including basic questions regarding usage and navigation, over phone and/or Webex

Sales Development Specialist