Operations Coordinator, Medical Stop Loss

Crum & Forster

Premium Operations Coordinator providing essential administrative support for premium-related activities in medical stop loss division at Crum & Forster. Ensuring accuracy, organization, and efficiency in premium processing with a focus on operational excellence.

Posted 6/9/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesJunior💰 $34,800 - $51,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

data entrydocument managementaccounting supportpremium processingclaims processinginvoice processingaudit readinessrecordkeepingfilingemail management

Soft Skills

organizational skillsattention to detailcommunication skillsproactive mindsetreliabilityaccountabilityflexibilityadaptabilitycollaborative attitudeservice-oriented mindset

Tools & Technologies

MS Office

Certifications & Qualifications

high school diplomaassociate's degree

Industry Keywords

premium operationsclaimsvendor setupfinancial informationworkflowdocumentationauditcorrespondencetask managementteam culture

About the role

Key responsibilities & impact

Deposit premium, claims, and commission checks, ensuring accurate logging and timely processing
Create, maintain, and organize monthly premium folders, receipt logs, and documentation needed for audit readiness
Track and close open claim tasks by reviewing updates, following up on outstanding items, and ensuring proper documentation
Monitor overflow email inboxes, sort and route correspondence, and assist the team in prioritizing actionable items
Route premium tasks and research items to the appropriate Specialist or Lead to maintain efficient workflow
Support compliance and recordkeeping efforts through accurate filing, secure handling of documents, and shredding outdated check records
Enter AP invoices and request W9s as needed to support vendor setup and payment processes
Mail commission and claim checks and maintain corresponding ESL notes for accurate tracking
Provide foundational administrative support to the Premium Operations team, enabling smooth workflow and process coordination
Other duties as assigned

Requirements

What you’ll need

High school diploma required
Associate’s degree or equivalent experience from an accredited college or university preferred
1-2 years’ experience in administrative or accounting support role preferred
Proficiency in MS Office
Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast ‑ paced environment
High attention to detail and accuracy in handling deposits, logs, documentation, and data entry
Excellent verbal and written communication skills for effective interaction across the team and with internal partners
A proactive, service ‑ oriented mindset with a commitment to supporting team efficiency and operational accuracy.
Proven reliability, accountability, and follow ‑ through when handling office tasks, email inboxes, and document management.
Flexibility and adaptability to support changing priorities and assist as needed.
High degree of professionalism and discretion in handling sensitive financial information.
A collaborative attitude and willingness to learn, contribute to a positive and supportive team culture.

Benefits

Comp & perks

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision.
Professional development opportunities including tuition reimbursement, industry-related certifications and professional training.