Senior Implementation Specialist – Travel

Crum & Forster

Senior Implementation Specialist supporting project execution across multiple business units at Travel Insured International. Coordinating tasks and communications for successful project delivery.

Posted 4/30/2026full-timeGlastonbury • Connecticut • 🇺🇸 United StatesSenior💰 $61,600 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Assist Business leaders in planning, organizing, and executing projects and initiatives from inception to completion.
Track milestones, deliverables, and timelines, ensuring all stakeholders are informed and aligned.
Review Business leader project documentation, ensure timely sharing of status reports and meeting notes to all stakeholders.
Act as the liaison between departments to facilitate information flow and resolve issues.
Coordinate or attend meetings, gather input, and communicate updates to ensure all teams are working toward common goals.
Identify and escalate potential roadblocks or conflicts to Business leadership.
Support the launch of Business initiatives including but not limited to new products and marketing campaigns by coordinating tasks, resources, and communications.
Recommend and help implement process improvements to enhance project delivery and interdepartmental collaboration.
Document best practices and lessons learned for future initiatives.

Requirements

What you’ll need

A Bachelor’s degree in business administration or related area of study or equivalent experience is required
4+ years of experience in project coordination, business operations, or a related role is required
Strong organizational and multitasking skills with keen attention to detail.
Excellent verbal and written communication skills.
Ability to build relationships and work effectively across diverse teams.
Proficiency in Microsoft Office Suite; experience with project management tools (e.g., Asana, Trello, MS Project) is a plus.
Experience in insurance, financial services, or a related industry is preferred but not required.
Travel is required for events and meetings (20%). Travel may include international travel, a passport is required.

Benefits

Comp & perks

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing
Tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
Matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community
Inclusivity and diversity.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project coordinationbusiness operationsprocess improvementsproject deliverydocumentation

Soft Skills

organizational skillsmultitaskingattention to detailverbal communicationwritten communicationrelationship buildingteam collaboration