Product Business Analyst, Digital Solutions
Crum & Forster
full-time
Posted on:
Location Type: Remote
Location: New Jersey • United States
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Salary
💰 $71,600 - $104,900 per year
About the role
- Support the design, delivery, and quality assurance of insurance products across Professional Liability, Management Liability, Cyber, and Technology E&O lines.
- Work closely with Product Owners, business stakeholders, and technology teams to translate business needs into clear requirements.
- Ensure delivered solutions meet business expectations through effective User Acceptance Testing.
- Partner with Product Owners, Underwriters to define business and functional requirements in the form of user stories, acceptance criteria, and supporting documentation.
- Support backlog refinement, sprint planning ensuring requirements are clearly defined, prioritized, and ready for development.
- Be an active participant in Agile ceremony meetings (stand up, refinement, prioritization, sprint planning) for assigned projects.
- Identify, define, and document recommendations and requirements for new product solutions and enhancements.
- Plan, coordinate, and execute user Acceptance Testing (UAT) for system enhancements and new product releases.
- Translate business requirements into end-to-end UAT test scenarios covering underwriting, rating, policy issuance, endorsements, billing, and related workflows.
- Log, track, and validate resolution of defects, ensuring issues are resolved prior to release.
- Manage multiple initiatives and competing priorities while maintaining high quality and meeting delivery timelines.
Requirements
- 3+ years of experience as a Business Analyst, Product Business Analyst, or similar role within the property & casualty insurance industry, preferably Executive Lines.
- Collaborates closely with Product Owners, developers, QAs, and SMEs to validate acceptance criteria and clarify expected system behavior.
- Reviews delivered functionality to ensure alignment with business requirements, regulatory compliance, and user experience expectations.
- Identifies, documents, and tracks UAT defects, working with development teams to prioritize fixes and validate resolutions.
- Supports go-live readiness, including business sign-off, documentation, and post-implementation validation.
- Manages competing testing priorities across multiple initiatives, releases, or products.
- Can communicate ideas in both technical and user-friendly language.
- Familiar with regulatory compliance as it relates to insurance and corresponding potential impacts on product development.
- Strong attention to detail and identifies opportunities for requirement reuse, standardization, and optimization across products.
- Excellent listening and communication skills, both verbal and written.
- Can successfully juggle competing priorities at the same time.
Benefits
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision.
- Programs focused on whole family’s wellness, including physical, mental and financial wellbeing
- Career development opportunities, including tuition reimbursement, industry-related certifications and professional training
- Dynamic, ambitious, fun and exciting work environment
- Encouragement of a spirit of social and community responsibility, including matching donation program, volunteer opportunities, and employee-driven corporate giving program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
User Acceptance Testingrequirements gatheringbacklog refinementsprint planningtest scenario developmentdefect trackingdocumentationproduct solutionsAgile methodologybusiness analysis
Soft Skills
communication skillsattention to detailcollaborationprioritizationproblem-solvinglistening skillstime managementadaptabilitystakeholder engagementclarity in technical language