Executive Claims Specialist – Complex GL
Crum & Forster
full-time
Posted on:
Location Type: Remote
Location: New Jersey • United States
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Salary
💰 $64,700 - $121,600 per year
About the role
- Receives claims assignments, verifies and determines applicability of coverage.
- Ability to not only interpret complex coverage issues, but possess the ability to write appropriate reservation of rights and declination of coverage letters.
- Determines the method and extent of investigation for each claim as required by company Best Practices.
- Reviews and manages outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve and maintains a timely diary for each case.
- Evaluates and adjusts claims within the adjuster’s authority level.
- Reports directly on technical matters to supervisor or management.
- Evaluates and manages litigated claims, determines future course of handling and proper method of disposition.
- Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims, which exceed assigned authority.
- Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery.
- Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs.
- Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices.
- Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.
Requirements
- Minimum of six – eight years’ litigation experience handling complex claims;
- College degree is required;
- a designation and/or insurance related courses are a plus.
- Obtain and maintain required state licenses.
- Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization.
- Computer skills with a working knowledge of the Microsoft Office suite of programs a must.
- Travel occasionally required.
Benefits
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision.
- A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementcoverage interpretationlitigation handlinginvestigation methodsclaims evaluationadjustment authorityrecovery assessmentcustomer service
Soft Skills
verbal communicationwritten communicationinterpersonal skillsorganizational skills
Certifications
state licensesinsurance designation