Crum & Forster

Senior Claims Specialist – Bodily Injury

Crum & Forster

full-time

Posted on:

Location Type: Remote

Location: Remote • New Jersey • 🇺🇸 United States

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Salary

💰 $53,200 - $100,000 per year

Job Level

Senior

About the role

  • Receives claims assignments.
  • Verifies and determines applicability of coverage.
  • Determines the method and extent of investigation for each claim as required by company Best Practices.
  • Reviews and manages outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve and maintains a timely diary for each case.
  • Evaluates and adjusts claims within the adjuster’s authority level.
  • Reports directly on technical matters to supervisor or management.
  • Evaluates and manages litigated claims, determines future course of handling and proper method of disposition.
  • Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority.
  • Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery.
  • Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs.
  • Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices.
  • Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.

Requirements

  • Minimum of 3-5 years’ experience handling bodily injury claims.
  • College degree is preferred, and a designation and/or insurance related courses are a plus.
  • Obtain and maintain required state licenses.
  • Computer skills with a working knowledge of the Microsoft Office suite of programs a must.
  • Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization.
  • Travel is occasionally required.
  • Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred.
Benefits
  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision.
  • A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • Social and community responsibility with matching donation program, volunteer opportunities, and an employee-driven corporate giving program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims handlinginvestigation methodsclaims evaluationclaims adjustmentlitigated claims managementrecovery assessmentcustomer servicecontractual indemnityrisk transfer
Soft skills
communication skillscustomer service orientationorganizational skillsproblem-solvinginterpersonal skills
Certifications
state licensesinsurance designation