Crum & Forster

Director, Internal Marketing – Communications

Crum & Forster

full-time

Posted on:

Location Type: Hybrid

Location: Eatontown • New Jersey • 🇺🇸 United States

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Salary

💰 $105,800 - $155,100 per year

Job Level

Lead

About the role

  • Support and contribute to division-wide internal communications strategy and tactical execution, working cross-functionally to ensure employees are informed, engaged, and feel connected to our culture, mission and vision
  • Bring a proactive, creative, out-of-the-box flare to a wide range of service requests that will benefit and grow from your in-depth assessment of and your ultimate communications plan recommendation and organized management
  • Bring clarity of intent through meticulous project management and open collaboration with stakeholder clients
  • Support the AVP of Internal Marketing & Communications in partnering with senior executives to produce our quarterly Town Hall events, Quarterly Business Reviews and other strategic meetings-- driving the calendar, collection and preparation of all content as well as management of all phases of rehearsal through each live production, recap to our intranet and collection and assessment of related metrics
  • Collaborate on and deliver strategic counsel to stakeholder clients to help them communicate with clarity, thoughtfulness and impact and in consideration of the varied roles and appetite of the employee community
  • Collaborate with the People & Culture team (our biggest stakeholder) to plan and execute division-wide initiatives in conjunction with our Events team when applicable
  • Apply a campaign-style mindset, measuring engagement consistently for continuous improvement and assessment
  • Own the content and execution as well as scale of our intranet platform to make it easy for employees to stay informed and engaged
  • Co-create feedback loops and metric analysis to get an accurate picture of how employees are receiving information and how well that information is being absorbed
  • Collaborate with the wider Marketing & Communications team to distill and distribute engaging education-style stories around A&H external/product initiatives in a way that piques curiosity, compounds understanding, and fuels innovation among our internal clients

Requirements

  • A bachelor’s degree (or equivalent experience) and 10+ years of relevant work experience
  • Understanding of quality graphic design along with a basic ability to create design files
  • Insurance and/or financial industry knowledge a plus
  • Experience with using a range of internal communications tools and platforms, such as Monday.com, Constant Contact, Intranet Platform(s) (Workvivo a plus), Brand Folder, SharePoint and others
Benefits
  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
  • A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementgraphic designcontent creationmetric analysiscampaign managementinternal communications strategyengagement measurementcommunication planningevent managementstakeholder collaboration
Soft skills
creativityproactive mindsetclarity of intentthoughtfulnessimpactful communicationcollaborationorganizational skillsstrategic thinkingfeedback loop creationcontinuous improvement
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